Like Most Civic Hacks, Our Winning App Came to a Halt

My adviser, Carla Mays, and I won the Hillary Clinton Presidential Hackathon at Impact Hub San Francisco on April 27, 2016. Our technology? Gone. We built a technology solution to bring innovation to the election process. The winning solution titled “Voter Protection/Equity App” allowed for on demand voter registration help, on demand care resources while… Read More Like Most Civic Hacks, Our Winning App Came to a Halt

Public Service Motivation and the Magic Leadership Hat

Sometimes it seems like a leader wears many hats: the manager hat, the coach hat, the counselor hat, the disciplinarian hat, the mediator hat, the visionary hat, the teammate hat, the goal-setter hat, the analyst hat or even the friend hat. Depending upon their specific title and responsibilities, some of these may apply more than… Read More Public Service Motivation and the Magic Leadership Hat

Qualities of a Successful Leader

The qualities that make a successful leader in public administration today are often contemplated. How can we effectively create teams that function almost effortlessly to accomplish the task at hand? I believe that the most effective way to build successful organizations is by creating employee confidence through competence. As leaders in public administration, we should… Read More Qualities of a Successful Leader

Why Managing Water is like Reading Or Choosing Your Own Adventure Book

By Jonathan Fisk As I sit in colorful Colorado, the notion that water sparks political and bureaucratic conflicts seems somewhat far-fetched. The shower works, the toilet flushes and potable water pours out of the tap with just a flick of my wrist. But while I fill up my water bottle and listen to NPR or read… Read More Why Managing Water is like Reading Or Choosing Your Own Adventure Book

Telephone Intakes as Public Service

By Geoff McLennan As a longtime civil servant from Northern California my future posts will focus primarily on customer service, both internally (co-workers, control agencies, etcetera) and externally. I will also address how technology and software applications affect customer services. My first post considers the telephone; that common device that takes up space on our desks… Read More Telephone Intakes as Public Service