Learning From ACA Implementation Problems

By Ferd H. Mitchell and Cheryl C. Mitchell Federal and state administrative strategies to cope with the implementation problems of the Affordable Care Act (ACA) are beginning to become more transparent to outside viewers. The federal Health Exchange (at http://www.HealthCare.gov )  is mired in technical problems. The response has been to appeal to enhanced “fix-it”… Read More Learning From ACA Implementation Problems

Organizational Challenges Under The ACA and Management Alternatives

By Ferd and Cheryl Mitchell Implementation of the Affordable Care Act (ACA) has raised numerous challenges for administrators and managers. Insight into these challenges may be obtained by looking at two of the different management techniques that may be applied to problem solving. The first approach consists of top-down directives with sufficient control and authority… Read More Organizational Challenges Under The ACA and Management Alternatives

The ACA Needs Outreach Workers, Along With Trainers and Experts

Preparing for Health Exchange Enrollment The Affordable Care Act (ACA) needs outreach workers, and trainers and experts to support enrollment efforts for the new Exchange marketplaces. A working knowledge of public administration—and related practice skills—will be useful. Efforts are being made to deploy large numbers of front-line, local outreach representatives, to include “navigators”, community health… Read More The ACA Needs Outreach Workers, Along With Trainers and Experts